Privacy
How NaijaGo handles personal information.
NaijaGo is responsible for the personal information described in this notice. Our service address is lagos, Nigeria.
Information we use
Account identity and contact details, booking guests, payment-provider references, support communications, saved experiences, request preferences, fraud and security events, consent choices and optional location details supplied for custom plans.
Why we use it
To operate accounts, fulfil bookings, issue and validate tickets, process refunds, provide support, meet legal obligations, protect the platform and—only with the relevant choice—send marketing.
Payments and providers
Card details are handled by enabled payment providers and are not stored by this application. We store transaction references, amounts, states and signed webhook evidence needed for reconciliation.
Retention and rights
We retain booking, payment, support and security records only for as long as necessary to provide the service, prevent fraud, resolve disputes and meet applicable legal, tax and regulatory obligations. Records are securely deleted or anonymised when they are no longer required. Customers may request access, correction, objection or deletion where applicable through the support centre or by emailing privacy@naijaseasons.com.
Effective date
This notice is effective from 2026-10-01.
Security
Access is role-scoped; sessions and ticket credentials are hashed or signed; financial and audit ledgers are append-only; and administrative changes are logged.